I have a few smaller external drives from wd and they seemed ok. How to back up windows 10 with western digitals my passport. And if i click on it, tells me the perimeter is incorrect so cannot access to the wd my book 2. Problem started with the purchase of a an external drive 4 tb my book from western digital. Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. Even worse, it may become unreadable on mac computer. If your product is not listed above, please visit the product page.
I downloaded revo uninstaller, uninstalled wd backup and deleted a collection of registry entries and files. Does anyone know of a free or cheap program that will copy the contents of the nas to the usb drive at regular intervals. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music and documents. Does anyone know of a free or cheap program that will copy the contents of the nas to the usb. Wd backup not working could this be to do with latest version. Need to automatically backup wd my cloud to wd my book. While the old my book is disconnected, uninstall the wdbackup app, delete the wdbackup. The solution to recover our data from wd hard drive, you should fix the wd hard disk recognized and detected on the computer.
On the home tab, select your drive letter and my book. Currently i have two wd external drives, my book 2. In the backup tab, the top left says ready to perform back up and the run backup button at the bottom right is pressed, but. High capacity, purposedriven storage for various applications. My book user manual checking drive status hover the pointer over the wd quick view icon to see the drive capacity used and drive temperature status, and to find out if the drive is locked. Within 5 seconds my drive was recognized by the app, and it works just like it has on all of my devices. First and foremost, we would like to thank you for taking the time to contact us in regards to the issue with my book world edition ii white light. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. I want to back up the nas to the usb drive automatically but the software that comes with the my cloud wont do that. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. Make sure wd backup is allowed and not blocked by antivirus software. After it was recognized by my surface book and software was installed, i opened the wd app.
How to back up a windows computer with wd smartware youtube. The orange bar showed up saying i have new data roughly 25gb but wont transfer anything into my book. Wd smartware backsup your files in a folder on the my book drive called. Then you write back to the company and they infer that the hard drive is not working properly. Besides, you may find that wd backup wont open or launch after installing. Seems no matter what external i select, the backup wont start after i select the backup schedule. Install guide take up your installation process easy. Tips for getting started with the wd my book backup drive mikes. Wd my book external drive not working posted in external hardware. I have a wd my passport ultra that is less than a year old. How do fix my wd external hard drive not working problem and recover my all data back.
I have a 2tb wd my cloud nas and a 3 tb wd my book usb drive. How to recover data from western digital wd hard drive. Instead, it marks the storage as writeable, which means the new data will be written into this space. After the initial backup is made when will the my book update the changes and new files added to the laptop files. Click apply changes to create a custom backup plan and refresh the content gauge for your my book drive. Jan 15, 2017 i got a my book 1140 2tb, when i connect it to my computer also tried on 2 other laptops, 1. I bought the my passport to copy my files from the my book.
Local pc security, anti virus, malware protection or end point protection software may need to be configured to allow wd backup. Feb 26, 2017 need to automatically backup wd my cloud to wd my book i want to back up the nas to the usb drive automatically but the software that comes with the my cloud wont do that. Wd my book external drive not working external hardware. Wd smartware backup might be stuck, failed or not work due to some errors. This will start the installation process for the backup software. My western digital external hard drive wont start your. Aug 16, 2015 this is what wd has to say about this problem. Plug in the power supply to the wallpowerbar and to the drive. When you dont have wd smartware on your computer the drive is going to have only one light working thats normal. That geek, i found that my wd passport not recognized in the system. Whether youre using a my passport, my book or even my cloud, wd smartware provides great backup options for your windows computers.
I leave my laptop on for months without restarting it. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. Appears listed on the hard drive, but does not load. What to do if wd backup is not working windows 108. After i connected the drive to my laptop with the included usb 3. Once you do this, backups will be automatic from that point on. Western digital data recovery is possible because wd is a hard disk drive hdd. Wd backup not seeing my drive may be caused by various reasons. Follow the tutorial in this article to fix the issue and recover lost data from not showing upnot working wd hdd without data loss. My book essential 1tb wont backup new files external. Ive used my book to backup my data drive once and it worked fine. Hi there i am having issues with my external hard drive wd my book. Wd my book external hard drive stoped working external.
Need to automatically backup wd my cloud to wd my book i want to back up the nas to the usb drive automatically but the software that comes with the my cloud wont do that. With windows 10 i went to settings, devices, connected devices, add a device. To fix this issue, you should check the following things. I havent even backedup that many times so its got plenty of space. Wd backup not working could this be to do with latest version of windows 10. Available in various editions from essential, to premium to world edition. May 19, 2014 whether youre using a my passport, my book or even my cloud, wd smartware provides great backup options for your windows computers. Open it, on the home tab, selected a drive to be the backup target, and then clicked on.
Open it, on the home tab, selected a drive to be the backup target, and then clicked on the backup tab. Hello guys, i tried to power up my drive wich is a mybook 2t cant really tell more about it, it always worked nicely but i havent been using it for a while, tonight i tried to plug the 12v adapter into the wall and didnt launch also connected 3. Wd my passport for mac wont mount on apple community. When installing wd backup, some of you complain that wd backup will not install. My book western digital opslaan western digital store.
Ensure the wd drive is connected directly to the computer. Does anyone know of a free or cheap program that will copy the contents of the nas to. Wd my book hw recognized by cpu, could manually copy files, but unable to do full backup. The my book is come with install guide, us plug, usb cable, uk plug, power break, and rubber feet. If youve encrypted the drive, it will only work in its enclosure. Apr 29, 2020 how do fix my wd external hard drive not working problem and recover my all data back. While backing up files to secondary internal drive protects against failure of the primary disk, saving important data to a removable. My book duo desktop raid storage user manual western digital. Wd smartware continuous backup not working quick fix. Create system image does not work with wd mybook essential. Thankfully, minitool shadowmaker easily automatically backs up my files to my passport drive. Bad dc adapter since this is the desktop version with external power.
When you delete data on hdd, it wont erase the data immediately. Wd backup is a backup application that can automatically protect your files, documents and photos with on premise backups to a wd drive as primary storage. If you dont see the wd apps setup, look for a folder called wd apps for windows, if you are using windows or wd apps for mac if you are using os x to find the application installer for your operating system. How to back up a windows computer with wd smartware. Monitoring icon alerts the wd quick view icon flashes to indicate drive status. Using win 10 on new ssd, wd my book backup sw does not work. Wd smartware continuous backup not working id like to create an autobackup with my wd smartware, but i have some encountered some backup issues. Wd smartware can only backup files, windows operating system and the applications are not supported. Wd my book external hard drive stoped working posted in external hardware. Product marketing manager, matthew bennion, walks you through how to get your apple computer backed up.
After the open wd smartware window disappears, go to start programs wd smartware and click on the wd smartware icon to relaunch the program. How to solve my wd hard drive not recognized in windows 10. Backup wont start external drives for pc wd community. So all my work for several years is on this my passport. Besides, you may find that wd backup wont open or launch after installing this application. Without running wd anywhere backup is there a way to know if my book is working properly. I click on the icon, i get an error message wd backup has stopped working. Wd smartware backup alternative for windows 1087 easeus.
I forgot to mention, i have a 750gb western digital mybook usb 2. Backing up important data provides essential access to business files and records in the event of a system failure or disaster. Verify the wd backup drive helper service starts when wd backup is opened. Plug the usb cable between the computer and the drive. About the backup ill suggest to you to download the latest version of wd smartwaremake sure you do step 1 and step 2 to make sure the software will work 100%.
Half way through the back up my screen went black, and i had to force restart my computer. Click start backup to begin backing up the selected categories of files and skip step 8 on page 35. Then check any folders or files you specifically dont want to backup. West digital hard drives, such as wd my passport for mac, wd elements, or wd easystore, are trusted by a large number of users to store the massive amounts of photos, videos, and. The my book duo device, along with the following software. The bar that determines the space of the used or free disk does not appear. The my book desktop hard drive also works great with acronis true image wd edition software to schedule full system backups. Tips for getting started with the wd my book backup drive. Thank you for contacting western digital customer support my name is cedrik and i am one of the wd support agents.
For all of these advanced and flexible backup features, it can not only help you avoid all the possible problems and limitations of wd smartware but also offers you a more comfortable backup. Then you write back to the company and they infer that the hard drive is not working properly because something physical happened. Whether youre using a my passport, my book or even my cloud, wd recommends using apple. Oct 15, 2015 ive used my book to backup my data drive once and it worked fine. Wd back up will not open 2018 wd software wd community. Sep 26, 2016 wd my book external drive not working posted in external hardware. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it.
Installing wd backup was easy, and of course, all the software and user manuals are on the drive itself. The wd external hard drive not showing up on the computer, it means you cannot access to the drive to manager your data on the device. The program supports system backup, file backup, application backup, email backup, schedule backup, incremental backup, etc. My book essential 1tb wont backup new files wd community. And it fully supports windows 1087 and other windows versions. I recently had my computer crash and had to have it restored to windows 10, and since then there havent been any issues until i downloaded the software to run a backup with my brand new wd 2tb external hard drive.
Wd backup sw could not find device repeatedly, even w tech support. Once the program relaunches, it will find the wd smartware drive and continue the backup. Secure your precious memories on my book desktop storage. Need to automatically backup wd my cloud to wd my book solved. My pc is an hp pavilion e9180f running windows 7 64 bits. Western digital my book variety has a number of tiers cuisines for. My mybook 3t drive, less than 1 yr old, only used for time machine backups, refuses to power up now. Offpremise backs up to a cloud as secondary storage for disaster recovery purpose. I got a my book 1140 2tb, when i connect it to my computer also tried on 2 other laptops, 1. I bought this second extenal drive for backup to an existing identical totally functinal wd my book 1230 4 tb. Safely remove the old my book from your computer and see if that allows you to backup to the new my book.
Fix wd my passport for mac not showing upnot working on mac. Is it necessary to restart my laptop to make my book perform backups. At times, the wd my passport hard drive won t show up when you connect it to your mac computer, the wd my passport is greyed out in disk utility, or wd hard drives light is on but not working. Wd backup not working could this be to do with latest. Fix wd external hard drive not recognizedworking with light. Apr 23, 2019 wd smartware software is not compatible with windows 10. Mar 14, 2011 western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. The best alternative when wd smartware backup failed, stuck or not working.
What is the point of buying an external hard drive to back up your files if it. It took it several hours to appear on my desktop, but finally did and i was able to copy off my files onto this new wd my passport, then run disk utility on the my book and now it is working just fine. My western digital external hard drive won t start. After reinstalling it started fine the only downside is it removes all previous configurations and backup plans but the problem has been fixed. The wd my passport for mac is not showing up in finder nor in disk utility. Why isnt my wd my book external hard drive being recognized. While backing up files to secondary internal drive protects against failure of the primary disk, saving important data to a. That is, you may experience various situations on wd backup not working. A line of external hard drives by western digital, styled after hardbound books.
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